Cancellation & Refund Policy — Better.

Last updated: 30 July 2026

1. Free trial

Every new paid subscription (Pro or Business) starts with a 14-day free trial, so you can evaluate the Service before you are charged. If you cancel during the trial, you pay nothing.

2. Cancelling your subscription

You can cancel at any time in the app (Settings → Subscription) or via Paddle's customer portal. Cancelling stops the next renewal charge; your access to paid features continues until the end of the period already paid.

3. Refunds

Because every subscription begins with a free trial, payments already made are non-refundable, except where the law requires otherwise. If you are a consumer in the EU/EEA, you may have a statutory 14-day right of withdrawal; by starting to use the paid Service immediately, you request immediate performance, and any mandatory refund rights that still apply will be honored in accordance with applicable law. See our Terms of Service, Section 5, for details.

4. How payments are processed

Payments and refunds are processed by Paddle, which acts as the Merchant of Record for your purchase, so approved refunds are issued by Paddle to your original payment method.

5. Contact

Questions or refund requests: contactbetter26@gmail.com.